Who are you?
We're Oliver Ridge Company, launched in 2016 and we make quality small batch grooming goods for men as-well-as sell top quality products from top quality brands. You can learn more about us here.
How do I return a product?
Typically we like to do an exchange with grooming products since most likely you've tested out the product. Send us an email to firstname.lastname@example.org and explain what's going on and we'll work with you. We like happy customers.
Where are you located?
Do you have a storefront?
Not yet, in the works. More of an office/warehouse.
Where are your products sold?
Besides here at www.OliverRidgeCompany.com our products are also sold in select boutiques, salons, and barbershops.
Do you offer wholesale for Oliver Ridge Company products?
Yep, send us an email to email@example.com and we’ll get you set up.
Where are your products made?
America. We make all our products in Omaha Nebraska.
What do you mean by quality small batch goods?
We make small runs of products. Usually under 100qty at a time. Sometimes wholesale orders require us to increase production, but for the most part we make small batch goods.
I make men's grooming products, how can I sell on Oliver Ridge Company?
We typically purchase and stock the inventory. Send us an email to firstname.lastname@example.org and we'll get you set up.
What are your shipping costs?
Orders under $25 ship for $3.
Orders over $25 ship free. Hooray!
We also offer an expedited shipment for $7.
Do you ship internationally?
Not yet, but soon.
My beard oil arrived frozen. What gives?
Since our products are all natural and organic, our products will freeze if left out in the cold (for example, in a mailbox). If our products contained preservatives, the liquid will not freeze. If you've received a product frozen, it is completely normal and it will not deactivate the active ingredients. Leave it on the counter (indoors) for about 20 minutes and all will be fine.